Important Information about Vision Online - 23rd January 2020
Vision Online currently have technical issues with the booking system we had been advised they are being worked on.
Important Information - Update 27th January 2020
Apologies for the on-going issues with the telephones. We have been advised that we require a new system installation which is due during Mid Feb - in the meantime please bear with us.
Important Information - Update 17th December 2019
Apologies for the on-going telephone issues. We have been advised this week that the telephone company are unable to fix the current problem with our phones.
They are developing us a new telephone system but unfortunately this will take a couple of weeks to implement, so please bear with us.
Important Information - Update 22 November 2019
We are still experiencing problems with the telephone lines to Kidbrooke Village. BT are still investigating the cause.
Calls routed to Sherard Road are unaffected, but unfortunately we cannot re-direct all calls to Sherard Road due to line capacity issues.
Changes to the appointment system
To increase the number of available appointments we have recruited three new part-time GPs and have increased the number of appointments with the Urgent Care Practitioner.
In addition to this we are trialling a new appointment system to try to make it easier for you to book an appointment and to improve the service we provide.
Click here for more information about the changes.
If you have any suggestions as to how we can improve our services please let us know via the practice manager. Please note this is a non-smoking practice. All consulting rooms are on the ground floor and there is disabled access throughout. We also have adapted WC facilities at all three sites.
This website contains a range of health information and resources, along with practical information on visiting the surgery. We hope you find it useful and informative.
71 Sherard Road, Eltham, London SE9 6ER
Telephone: 020 8850 2120 Fax: 020 8850 1220
Our telephone system has an option menu:
press 1 for appointments,
press 2 for prescription queries,
press 3 for any other queries or GP advice.
7 Elford Close,
London, SE3 9FA
Fax No: 020 8319 4675
We offer online appointment booking and repeat prescription requests through Vision Online Services.
To use Vision Online Services you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
Click here to use this service.